Cosetta hopes you are happy with your purchases. If, for any reason, our products do not meet your expectations, we will gladly accept your
timely* return or exchange. *Must be postmarked within 14 days of when your order was shipped to you.
All returns and exchanges must be pre-authorized by email prior to sending the item(s) back. A request to return or exchange an item
must be made within 10 days of when the item(s) were shipped to you via firstname.lastname@example.org. Returned item(s) must be unused,
untagged, unworn, unwashed, and undamaged. They must be returned in their original packaging and in original condition, with all
components, including but not limited to: hangers, polybags, hang tags on garments, dust bags, cases and gift boxes. Customers are
responsible for the cost of shipping the merchandise back to us.
Complete the return form (enclosed with your purchase) with the return number (RA#) issued by us. Return the items within 14 days of when
your order was shipped to you. If the item(s) returned are postmarked after 14 days and/or the above conditions have not been met, we will
not accept any merchandise for return and the item will be returned at a cost to the customer.
Once we receive your return, we will process refund or exchange within 5 business days. A refund or exchange will be issued subject to all
conditions being met in the original form of payment. The appropriate shipping charge will be deducted from your refund.
All sales items are final: no returns, no exchanges, or credits.